COVID-19: UPDATE

LINE LA is open for hotel stays and our priority is the health and safety of everyone on property. We ask that all guests review and comply with local and state guidelines, which can be found at covid19.ca.gov.

HEALTH & SAFETY FIRST…

We are following the guidance of health and governmental authorities and have updated our best practices accordingly to provide a clean, safe, and comfortable experience. Have questions? Please reach out:  reservations.la@thelinehotel.com or 213 381 7411.

SAFETY & WELLBEING

  • Per LA County ordinance, for all guests regardless of vaccination status, face masks are required in indoor settings.
  • Hand sanitation stations will be available at the front desk, restrooms, guest rooms and all public spaces.
  • Public Area Attendant presence in the lobby daily frequently sanitizing all surface areas with EPA approved disinfectants with an increased focus on high-touch areas.
  • All employees and restaurant staff will be equipped with masks and trained on new procedures and take all reasonable precautions to ensure a safe environment for our guests.

GUEST ROOMS

  • All rooms will be disinfected between occupancy with extra attention paid to high touch surfaces.
  • Hand sanitizer and disinfectant wipes provided in all guest rooms & suites.
  • Daily housekeeping service provided upon request. If you request housekeeping service, cleaning will be scheduled while you are out of your room.
  • In-room information and menus will be available by QR code that can be scanned on mobile devices to access information digitally.

FOOD & BEVERAGE

  • Per LA County ordinance, Face masks are required for use indoors regardless of vaccination status.
  • All front and back of house staff are required to wear face masks.
  • Menus will be single-use and available digitally through a QR code.
  • Room Service will be delivered outside the guest room doors for contactless delivery.

AMENITIES & SERVICES

  • Valet parking is available for all guests at a fee. Parking staff will be required to wear a facemask and gloves and the attendant will disinfect the high touch areas before releasing the car back to guests.
  • The pool is open for hotel guest use only. Seating will utilize respectful distancing, with seats set six feet apart from one another.

MEETINGS & SPECIAL EVENTS

  • We look forward to welcoming back your groups, meetings, weddings and everything in between when it is safe to do so and in compliance with all local guidelines.

THANK YOU FOR DISTANCING…

  • We are in this together and plan to maintain an atmosphere of mutual respect. With this we ask everyone on property to follow social distancing rules by keeping at least six feet between each other or groups while on property.

COVID-19 WARNING

We have taken enhanced health and safety measures for our guests and employees. You must follow all posted instructions while visiting our hotels and restaurants.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, certain populations may be particularly vulnerable and high risk for contracting the virus that causes COVID-19.

By visiting our hotel and restaurants, you voluntarily assume all risks related to exposure to COVID-19.

We are closely following all government-mandated safety measures on the services and amenities we can offer. Please check back for the most up to date information or contact us with any questions at reservations.la@thelinehotel.com or 213 381 7411.

TRAVEL PLANS & POLICIES

EXISTING RESERVATIONS

If you have questions, please email them to the hotel’s reservations department. You can modify your existing reservations here or by contacting the hotel’s reservations department.

NEW RESERVATIONS

We encourage guests to call or book online to receive our best available rates and offers.

All of us here at the LINE LA send you our best wishes for your health and safety.  We appreciate your loyalty, and look forward to taking care of you soon.